Built for the job, not the desk.

Stop running your business from spreadsheets and texts.

Mako is an all-in one platform with scheduling, payments, team management, and real-time financials. Set up in 5 minutes.

One platform

Smarter bookings, less headaches.

Bring your whole team closer to customers without the cost and complexity of 10 tools.

Know what’s next. Every appointment, every day.

Scheduling & Booking

Your staff sees their schedule, client details, and service history—right from their phone. One tap to check your clients in.

P&L, cash flow, and service profitability. No QuickBooks required.

Cash Flow & Profitability

Stop guessing if you’re profitable. Mako tracks income, expenses, and margins automatically as you work. See real-time financials, no surprises.

Your support system for the entire job life cycle

Manage bookings, customers, payments, and your team, with an AI receptionist, customer portal, online scheduling, invoicing, and financial reports , all in one platform .

Collect payment on the spot. Or invoice and get paid faster.

Invoicing & Payments

Turn completed appointments into invoices with one tap, sent by email or text. Accept payments online.

Every customer. Every detail. One place.

Customer Management

Stop losing members without realizing it. Complete customer profiles, you can see at a glance who is at risk of leaving, who needs a check-in, and the customers that may need attention.

Never miss a call again. Your AI answers 24/7.

AI Receptionist

Your receptionist picks up the phone when you can’t. It answers questions about your business, takes messages, and captures caller details so you can follow up. Works around the clock and costs less than a missed customer.

FAQs

Frequently asked questions

What is Mako?

Mako is an all-in-one business management platform built for service-based businesses. It combines CRM, scheduling, payments, team management, AI tools, and financial reporting into a single app — so you don’t need to stitch together five different tools to run your business.

Is there any demo available?

Yes, 14 day free trial to figure out if it's the right choice for you.

Can I import my existing customer list?

Yes. Mako supports CSV import for bulk customer uploads. You can map your columns to customer fields during the import process.

Do you perform full migrations?

Yes. Upon a full year commitment, our team can look at what you have on other platforms and perform the migration for you.

What types of businesses is Mako for?

Mako supports 45+ service-based business types including home services (plumbing, HVAC, electrical, cleaning, landscaping), beauty and wellness (salons, barbershops, spas, massage, esthetics), contractors (roofing, painting, flooring, general contracting), and fitness/studio businesses. If you book appointments, manage customers, and collect payments, Mako is built for you.

How long does the setup take?

The onboarding wizard walks you through 6 steps: your business info, your profile, how you work, your services (pre-populated based on your industry), your booking link, and inviting your team. Most users are up and running within a single session.

Can my customers book online?

Yes. You get a public booking page (e.g., makocrm.so/book/u/your-name) that you can share or link from your website. There’s also an embeddable booking widget you can drop into any webpage. Individual team members can have their own booking pages too.

Report an issue
Having any issues?

Report them to our team.

Contact us